Data Protection & Privacy Policy

The DTVKit Open Software foundation Ltd. (DTVKit) will collect personal data from its clients and website users to facilitate its administration and to enable us to provide products and services to you. DTVKIT are committed to maintaining the trust of its clients and their representatives.  DTVKit will comply with the regulations set by the UK Information Commissioner and comply with the Data Protection Act 1998 and the EU General Data Protection Regulations 2018.

 

This policy applies to any individuals with which DTVKit has a current or potential business relationship.  This includes use of websites, forums or online development platforms.

 

Data Controller

The DTVKit Open Software foundation Ltd. is the data controller for any members, participants or users data:

UK Head Office

DTVKit

[HERE] Bath Road

Bristol BS4 3AP

UK

 

Information that you provide

This includes information that you submitted:

During our initial engagement with you

During our on-going relationship with you

 

Information that you provide

We may from time to time collect information from third party’s about you or your business

 

Information created when you use DTVKIT services

This includes:

Location Information – Depending on which service you use, DTVKit may collect  precise location information as determined through data such as your IP.

Device Information – We collect information about the devices used to access our services. This includes the hardware models, operating system/versions, preferred languages and unique device identifiers.

Log Information – When members or participants use our services our servers collect server logs. This includes IP address, access dates and times, or pages viewed, app crashes and other system activity such as type of browser.

 

How DTVKit use the collected information

We use the information we collect to enable us to provide reliable and convenient services. We also use the information we collect to:

Providing services  – DTVKit uses the information we collect to provide, personalise, maintains and improve our services including our  bug-tracking software.  DTVKIT also keep data in a customer relationship management database.

Research and development – We use the information that you have given us for project development. This allows us to improve and enhance the safety and security of our services, develop new features and services.

Communications from DTVKit – Members may be contacted when needed in connection with billing, and information about the services DTVKIT supply.

DTVKIT will never sell or share any personal data with a third party for a purpose not in connection with the administration of DTVKIT unless DTVKIT is under a legal duty to do so.

 

Cookies and third-party technologies

DTVKIT websites and services use cookies and other identification technologies. These are small text files that are stored in the browser. DTVKIT uses cookies and similar for purposes such as:

Authenticating users.

Remember user preferences.

For ‘analytical’ purposes such as to keep track of user/customer browsing patterns on the Websites and to build up a profile for a customised browser experience for you. We currently use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use our Websites.

 

Information sharing, disclosure and security

DTVKIT will not share your information with any third-parties for marketing purposes.

Client Data will be kept secure in a password protected system.

DTVKIT staff will be contractually bound to keep member data secure.

 

Information accuracy, retention and deletion

DTVKIT retains information while our business relationship is active.  After this the information deleted from all systems, to the extent that we are allowed to by the law.

It is the clients responsibility to inform DTVKIT of any change of contact details. Failure to do so may result in a client not being able to fully exercise their rights. DTVKIT will not be held liable for any loss of rights due to failure of a DTVKIT to keep their details up to date.

 

Your Rights

We respect your rights with respect to the information that we hold on you and  specifically:-

Where you ask us to provide a copy of the information we hold on you then we will do so with a reasonable period of time

Where you believe that the information we hold on you is inaccurate we will correct it at your request

Where you ask us to delete the data we hold on you we will do so to the extent that we are allowed to by other applicable laws.

 

Read our Legal Terms.

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